Question 1

Can I bring my child/children with me into the clinic?

Accepted Answer

We kindly request that parents or guardians arrange childcare prior to their appointment, as we are unable to perform treatments while children are present in the clinic. We appreciate your understanding and cooperation in helping us maintain a safe and professional environment for all our clients.

Question 2

How do influencer discount codes work at Sisu Clinic?

Accepted Answer

Influencer discount codes at Sisu Clinic—typically ending in 30, 25, or 75 (e.g., ALLY30, MONICA25, INDIA75)—offer exclusive savings of €30, £25, or $75 respectively. These codes are valid for both new and existing patients and can only be redeemed once per person, regardless of the treatment or clinic location. All bookings must be made online through www.sisuclinic.com in your local region, and the code must be applied at the time of booking. They cannot be used for in-clinic or phone bookings, nor applied to previous appointments. The discount applies only to treatments booked through the online portal and does not extend to retail products or gift cards. Codes are non-transferable and cannot be resold, traded, or exchanged for cash. They cannot be combined with other offers unless specifically stated. Lost or forgotten codes will not be reissued, and Sisu Clinic staff cannot apply codes on your behalf. Sisu Clinic reserves the right to cancel, suspend, or modify any code if misuse or suspicious activity is suspected.

Question 3

Can I bring my Pet to my Appointment?

Accepted Answer

For the safety and comfort of all patients, we do not allow pets or emotional support animals in the clinic. However, trained service dogs that assist individuals with disabilities are welcome, as required by law. We may ask if the dog is needed due to a disability and what task it has been trained to perform.

Question 4

I received a Sisu Clinic gift voucher at an event, How do these vouchers work?

Accepted Answer

Sisu Clinic gift vouchers are the perfect way to treat yourself or a loved one to a range of aesthetic treatments. Vouchers can be used in any of our nationwide clinics for treatments such as Anti-Wrinkle Injections, Fillers, Profhilo, Sculptra, Thread Lifts, and more. Key Terms & Conditions: Vouchers can only be used toward treatments valued at €300 or more. Only one voucher can be applied per treatment. Vouchers are valid for 5 years from the purchase date. Lost or misplaced vouchers cannot be replaced. The voucher must be presented at the clinic at the time of your appointment. Sisu Clinic reserves the right to decline altered or damaged vouchers. Vouchers cannot be exchanged for cash. They cannot be used for already discounted treatments. Sisu Clinic may request alternative payment if a voucher is suspected to be fraudulently obtained or used. We reserve the right to modify the voucher terms at any time. If you have further questions about using a voucher, feel free to contact your nearest Sisu Clinic.

Question 5

What is your cancellation policy?

Accepted Answer

To accommodate all of our patients and manage our scheduling efficiently, we kindly request that you provide at least 24 hours' notice if you need to cancel or reschedule your appointment. We appreciate your understanding and cooperation.

Question 6

Do you offer giftcards and what is the expiry?

Accepted Answer

Certainly! You have the convenience of purchasing a voucher either online or at any of our clinic locations. Rest assured, our vouchers have a five year expiry date.

Question 7

Can I reschedule my appointment?

Accepted Answer

Absolutely, you can easily reschedule your appointment at your convenience—online, directly at our clinic, or by reaching out to us. We're here to assist you every step of the way.

Question 8

Do you offer a loyalty programme and how does it work?

Accepted Answer

Absolutely! With each treatment you receive, you'll earn loyalty points on your account, which accumulate towards a complimentary treatment. Additionally, for every new patient you refer to us, you'll build up credit (€30/£50) on your account, enhancing your journey with us even more

Question 9

Do you offer any payment plans?

Accepted Answer

Indeed, we provide an option through Klarna to divide the cost of your treatment (up to €1000) into three manageable monthly installments, making it easier for you to access our services.

Question 10

How do I apply for Klarna?

Accepted Answer

To book your appointment using Klarna, simply choose the Klarna payment option and follow the straightforward instructions provided on-screen for a seamless experience. T&C’s Apply. Klarna's Pay in 3 is an unregulated credit agreement. Borrowing more than you can afford or paying late may negatively impact your financial status and ability to obtain credit. 18+, UK residents only. Subject to status. Late fees may apply.

Question 11

How do I update my password?

Accepted Answer

For a password update, just click the 'Forgot Password?' link and we'll guide you through the process to set up a new one.

Question 12

How can I use my loyalty points?

Accepted Answer

Exciting news! Upon reaching 6000 points, you'll be rewarded with a complimentary treatment valued at €300. It's our way of saying thank you for your loyalty!

Question 13

Can I buy products online?

Accepted Answer

Absolutely! You're welcome to explore and shop our full range of products online at our website: www.sisuclinic.com. Happy browsing.

Question 14

How long will delivery take?

Accepted Answer

We appreciate your patience! Kindly allow up to 5 working days for your order to be delivered. We’re committed to getting it to you as soon as possible.

Question 15

What do I do if I have not received my online order?

Accepted Answer

If your order hasn’t arrived as expected, please reach out to us directly. We're here to promptly assist and ensure this is resolved for you.

Question 16

Which treatments include the free Lip Flip and Bunny Lines offer?

Accepted Answer

Please read the following carefully to understand the terms of our Free Lip Flip or Bunny Lines offer: Eligibility: The free Lip Flip or Bunny Lines offer is only available with specific treatments. These include: Anti-Wrinkle Offer: Purchase 3 areas of Anti-Wrinkle and receive a complimentary Lip Flip or Bunny Lines. (All Regions Offer) Half Syringe of Lip Filler: Purchase a half syringe of lip filler and receive a complimentary Lip Flip. (U.S.A Offer) Boo-Tox Package: Purchase 1ml/cc of lip filler and 3 areas of Botox to receive a free Lip Flip. (U.S.A Offer) Boo-Tox Package: Purchase 1 polynucleotides and 3 areas of Botox to receive a free Lip Flip. (U.K & Ireland Offer) Exclusive Packages: All of our exclusive packages, including Signature, Platinum, Shine, Liquid Facelift, Balance, and Harmonise, come with a complimentary Lip Flip. (U.S.A & U.K Offer) Offer Applicability: This offer only applies to the treatments and packages explicitly stating that they include a free Lip Flip in their description. If a treatment does not mention a free Lip Flip or Bunny Lines in the offer name or description, the free service will not be included. Non-Transferable: The Free Lip Flip or Bunny Lines offer is non-transferable and cannot be substituted for other treatments or applied to treatments that do not clearly specify the inclusion of this offer. Complaints/Confusion: We understand that there has been some confusion, but please note that not all treatments come with a free Lip Flip or Bunny Lines. It is only available with the treatments specified above. Validity: This offer is subject to availability and valid during the promotional period unless otherwise stated. By booking an eligible treatment, you agree to these Terms & Conditions.

Question 17

Please explain what Discount codes at Sisu Clinic can be used?

Accepted Answer

Discount codes are strictly limited to the region in which they were issued and cannot be applied across different regions. Specifically: $75 Off Discount Codes: These are exclusively for treatments in the USA, provided by our USA-based influencers. €30 Off Discount Codes: These are exclusively for treatments in Ireland, provided by our Irish-based influencers. £25 Off Discount Codes: These are also exclusively for treatments in U.K, provided by our U.K-based influencers. Patients may not use discount codes intended for a region outside of their own or against treatments booked in a different region. Additionally: Discount codes can only be used on treatments with a minimum spend of €300 (or the equivalent in other currencies). All discount codes are single-use only. We reserve the right to refuse discount codes that do not meet these criteria. For any questions, please contact our team before booking.

Question 18

How long does an Anti-Wrinkle treatment last?

Accepted Answer

Anti-wrinkle injections typically last around 3 months, especially in patients who are just starting. The results may vary depending on your activity levels and metabolism. However, the more anti-wrinkle injections you receive throughout your life, the fewer treatments you may need as your muscles become conditioned to the treatment.

Question 19

What can I expect after my Anti-Wrinkle treatment?

Accepted Answer

Anti-Wrinkle treatment is a great way to remove fine lines and wrinkles, and prevent future skin ageing. Results are generally first visible after 14 days from your date of treatment. Immediately after your treatment, you may notice small red bumps caused by the injections to the treated area. Additionally, you may experience a mild headache, as well as temporary mild redness, bruising, and swelling, which will typically go away within 24 hours.

Question 20

What to avoid after dermal fillers?

Accepted Answer

After you're done with your dermal filler procedure at Sisu Clinic, you should avoid alcohol and aspirin for at least 24 hours post-treatment. Avoid vigorous exercise and excessive heat for up to 48 hours post-treatment. It is also recommended to avoid using makeup for 12 hours after your treatment.

Question 21

Do dermal fillers make you age faster?

Accepted Answer

Dermal fillers are a smart option to visibly slow down the ageing process and make your skin appear fuller and more radiant. However, it is important you seek out a reputable clinic, like Sisu, that uses high-quality fillers and only employs trained medical professionals. Clinics that use lower quality products or administer with improper techniques can potentially speed up the skin’s ageing process or cause complications for patients.

Question 22

What are the side effects of dermal fillers?

Accepted Answer

Dermal fillers are composed of hyaluronic acid, which is a naturally occurring substance in the body. This can be injected into facial lines, folds, and tissues to restore facial volume that may decrease with age. Additionally, dermal fillers can be used to add structure to your face, such as the jawline or nose. Dermal fillers pose few risks or side effects. However, the most common side effects include bruising, swelling, and minor redness around the injected site. These usually resolve within the first 24 to 48 hours.

Question 23

How long do dermal fillers last?

Accepted Answer

Dermal fillers can last from 6 to 12 months, but the duration depends on where the fillers are placed. In areas such as your jawline, under-eye, or nose, dermal fillers can last anywhere from 9 to 12 months. Dermal filler in areas such as your lips generally don’t last as long because there is more muscle movement around the mouth. Dermal filler in the lips typically lasts 6 to 9 months.

Question 24

Does Sculptra® Work?

Accepted Answer

In short: yes! There have been many studies that have tested Sculptra® to examine its safety and effectiveness. A clinical trial published in 2008 found that Sculptra® continues to improve the quality of the skin for 13 months post-treatment. The researchers injected Sculptra® into the nasolabial folds for this study. Another study, this time published in 2003, found that Sculptra® led to a three-fold increase in skin thickness, which was sustained for over two years. A final study we’ll look at, this time published in 2020, examined the various studies conducted on Sculptra® to draw some conclusions on its safety and efficacy. The researchers concluded that it is an effective skin treatment, caused by collagen stimulation which continues to improve over time.

Question 25

Is Sculptra® safe?

Accepted Answer

Yes; Sculptra® is a safe and effective aesthetic treatment. As with many treatments, it is not recommended for patients with certain allergies or medical conditions. Your Sisu medical provider will discuss Sculptra® treatments thoroughly with you to determine if it suits your needs and answer any questions you might have during your free consultation.

Question 26

What is Sculptra® for?

Accepted Answer

Sculptra® is used to diminish wrinkles, fine lines, and folds, and restore lost volume in the face that can result from age, illness, or other causes by helping to stimulate your skin’s natural collagen production both during and after treatment.

Question 27

How long does Sculptra® last?

Accepted Answer

Sculptra® treatments are designed to promote continuous collagen production so that your skin continues to improve in appearance over time, long after treatment. Results can last up to two years!

Question 28

How long does non-surgical permanent fat reduction last?

Accepted Answer

Permanent fat reduction at Sisu Clinic is the faster, non-invasive alternative to liposuction and plastic surgery. The active ingredient used in treatment is synthetic deoxycholic acid, a naturally occurring chemical in the human body to help break down and absorb dietary fat. This treatment tackles our fat cells and permanently removes them. This treatment is permanent though patients must also watch their diet and maintain a regular exercise regimen in order to maximise results.

Question 29

I’ve heard permanent fat reduction can be painful. Is it?

Accepted Answer

You’ve heard right. Treatments that use deoxycholic acid as the active medicine can be very painful (akin to the level of pain experienced with a wasp bite). However, at Sisu Clinic, we have created a compound formula using deoxycholic acid and a local anaesthetic (numbing) agent to eliminate the pain experienced during the treatment.

Question 30

Which areas can permanent fat reduction treatments be applied to

Accepted Answer

The permanent fat reduction treatment can be performed on every area of the body. This is most commonly used to treat the chin area, chest, abdomen, back, arms, hips, legs, and ankles. Your Sisu provider will be able to answer any specific questions you have about treating your desired target areas and will address these questions during your free treatment consultation.

Question 31

Who are good candidates for permanent fat reduction treatment?

Accepted Answer

At Sisu Clinic, our medical doctors offer a free consultation to any patient who is interested in treatment. For permanent fat reduction, anyone struggling with weight loss in specific areas may be a good candidate. The treatment is most commonly performed on the chin area, bra strap bulges, bingo wings, tummy, and more.

Question 32

Is there any downtime with a thread lift?

Accepted Answer

Sisu Thread lifts provide a great non-surgical way to tighten sagging skin, and even better, there is minimal downtime after the procedure. The locations in which the threads are placed will take a few days to heal, so you may experience redness and a “tight” sensation around the treated area. If you have any concerns, please contact your medical provider.

Question 33

How long does a thread lift last?

Accepted Answer

Polydioxanone (PDO) threads are extremely thin, medical grade, synthetic, monofilament sutures made from a polymer of paradioxanone and are safely absorbed by the human body over time. Sisu’s skilled medical professionals utilise these threads to perform face and neck lifts. The threads are pulled through tiny needles to help prevent the effects of volume loss, sagging, and skin quality degradation caused by the ageing process. It's a non-surgical alternative to a surgical facelift. The procedure is extremely popular with Sisu's mature patients who want to lift and rejuvenate their skin.

Question 34

What is a PDO thread lift?

Accepted Answer

Polydioxanone (PDO) threads are extremely thin, medical grade, synthetic, monofilament sutures made from a polymer of paradioxanone and are safely absorbed by the human body over time. Sisu’s skilled medical professionals utilise these threads to perform face and neck lifts. The threads are pulled through tiny needles to help prevent the effects of volume loss, sagging, and skin quality degradation caused by the ageing process. It's a non-surgical alternative to a surgical facelift. The procedure is extremely popular with Sisu's mature patients who want to lift and rejuvenate their skin.

Question 35

Who is not a good candidate for under-eye filler?

Accepted Answer

For the most part, everyone who suffers with volume loss or hollow under-eyes is a suitable candidate for Sisu's under-eye filler treatment.

Question 36

Are under-eye fillers worth it?

Accepted Answer

If you struggle with volume loss due to the ageing process or have a naturally dark and hollow-looking eye area, Sisu’s under-eye treatment is likely worth consideration. The procedure is designed to balance, smooth, and fill the hollowness in your under-eye area for a naturally refreshed appearance. At Sisu, there are free consultations available to ensure you're fully informed on the treatment process and see if you are a suitable candidate.

Question 37

Which filler is best for under eyes?

Accepted Answer

Sisu Clinic uses the highest quality fillers available to ensure you achieve the the best possible result. Our doctors unanimously agree that hyaluronic acid fillers are the optimal filler compound for use around the under-eye area. Hyaluronic acid fillers provide the quickest results and are known for providing a natural-looking appearance.

Question 38

How long do under-eye fillers last?

Accepted Answer

Sisu Clinic’s under-eye filler treatment is designed to rejuvenate and refresh the hollow, dark under-eye area that can often make you appear tired and worn out. The treatment is performed using dermal fillers containing hyaluronic acid. Typically, when the filler is injected into the under-eye area it can last anywhere from 9 to 12 months. With Sisu's under-eye treatment, there is minimal downtime, and the treatment itself is relatively painless.

Question 39

Will lip fillers help correct a gummy smile?

Accepted Answer

Lip fillers cannot correct a gummy smile. At Sisu Clinic, a lip augmentation treatment is used to add volume and definition to your lip area however, it will not remedy overexposed gums.

Question 40

Will the treatment for gummy smile hurt?

Accepted Answer

All treatments performed at Sisu Clinic are non-invasive and relatively quick and painless procedures. Most patient who receive treatment for gummy smile do not encounter any complications, and any side effects reported are generally minimal and resolve on their own within 24 hours. As always, please contact your medical provider if you have questions or concerns.

Question 41

Is the treatment for gummy smile permanent?

Accepted Answer

Non-invasive treatments are not permanent no matter how and what they are used to treat. In most cases, patients will enjoy the results of the treatment for gummy smile for up to 3 months. The treatment can then be repeated every 3-4 months, depending on your desired results and your medical provider’s recommendation.

Question 42

How does the treatment help correct a gummy smile?

Accepted Answer

Sisu Clinic’s gummy smile treatment is designed to relax the muscles in the upper lip so the lip no longer rests high on the gumline, which is what causes a “gummy smile”. Many patients comment on how the treatment reduces the appearance of overexposed gums and helps create a more natural-looking smile. Results are generally visible one week after treatment.

Frequently asked questions